A large service provider needed a cohesive plan to align multiple business units to drive EBITDA expansion. An experienced team of business unit leaders engaged in service and transportation activities were often pursuing sub-optimized goals due to conflicting priorities and inability to measure/manage progress. SDP – Strategic Deployment Process (Hoshin Planning) was initiated to align 3-5 year breakthrough objectives, Annual Objectives, Top-Level Improvement Priorities, and Targets to Improve, along with the KPI’s to measure and feedback to each of the teams on their progress. The tool used to document and communicate these goals and objectives was the X-Matrix. This resulted in prioritized capital expenditures, improved timelines for key project completion, and more effective measurement of the results of continuous improvements within each of the business units. The X-matrix is a key component of a complete Strategy Deployment Process to drive alignment, communication, and effective sustainment of targeted improvements. Leanpathdirect can provide training and guide you and your team through each step of this important process to get you started on your Lean Path, re-energize a stalled program, or take your successful deployment to the next level.